For products beyond the warranty period, free service will be provided, and only the material cost of replacing electrical components will be charged
In addition to man-made or natural disasters, are within the scope of our company services, replacement or door-to-door service.
Within the delivery period, ensure that the products are delivered to the customer in time
1. Our company's products are strictly inspected and qualified before leaving the factory, and are accompanied by a certificate of conformity, instructions, and related accessories.
2. The products sold by the company have quality issues and can be replaced for six months, with a two-year warranty and lifelong maintenance. Except for human or natural disasters, they all fall within our company's service scope and can be replaced or serviced on-site.
3. All products sold by the company enjoy lifelong maintenance. For products that exceed the warranty period, free services are provided, and only material fees for replacing electrical components are charged.
4. Ensure timely delivery of products to the customer during the supply period.
5. If users discover product quality issues or damage during transportation that prevents normal use, please promptly call our company's national after-sales hotline at 17858079588. Our company will respond within one working day, and the company will replace the product according to its condition. If technical personnel are needed to assist or guide on-site,
The time limit is: within 24 hours within 800 kilometers, within 48 hours within 2000 kilometers, and within 96 hours beyond 2000 kilometers.
6. Our company is obligated to provide product technical consultation to users, solve problems encountered during installation and use, and produce special products according to customer requirements.
Our company sincerely accepts the opinions and suggestions of customers and warmly welcomes new and old customers to come to our company for inspection, negotiation of cooperation, and common development.
